Customer Testimonials
Best car buying experience I’ve ever had. Ryan was my sales rep and was fantastic! He was responsive, professional, not pushy and once I provided them the info they needed for my trade, I was out of there in less than 30 minutes! Drove over 6 hours each way to get my truck, but got the best deal in a 500 mile radius! Highly recommend them! Call Ryan, he’ll get you in your new vehicle quickly and easily!
Paul Turner did a great job helping us with our purchase of a 2022 Mazda 3 Hatchback! Very friendly and knowledgeable. The dealership made it easy overall.
We were traveling on the road and my car started having some engine issues. When we arrived at the service department, they listened and began working on our case. They were able to assess and fix my car within a few hours. They took care of everything and my family feel comfortable while we waited. They were honest and genuine. Highly recommend!
Had very good service and received details as service was preformed. Very caring and professional.
The service staff are very informed and helpful. I appreciate the forthright honest. Thank you!
They were very helpful with the whole process. Kevin went through all the options on the car and made sure I didn’t have to wait as I appointments to do.
I have purchased several vehicles from Sandy Sansing dealerships over the years. Always a great experience! DeMarcus is wonderful to work with! -Casandra Breitling
Most accommodating service group ever!
The employess from beginning to end were knowledgeable and efficient. There were a number of concerns that were found from the service check and the ones that were of major concern were highlighted and recommendations were given.
Knowing MRS Janet Wilder has been a blessing to Me, my family and friends, there's no disputing the fact that she is the best account manager ever. I just made another withdrawal few moments ago, it was so great this is really an opportunity knowing you wow friends I can't be so selfish enough to enjoy this blessing alone you can always contact her directly so she can help you too.she is ready to show you how you can trade and make profit, I'm a living testimony I invested $1000 and I got my profit today after 5 ...
I have enjoyed using Sandy Samsung since I purchased my first BMW in 1996; their Service Department is the best in our area. I am currently driving my third BMW and will probably buy another in a few years.. Everyone in the Sandy Samsung team has been very professional and helpful.
I contacted Sandy Sansing Mazda about a 2014 Ram 1500 and when I got there Rose greeted me with a smile, took a test drive and ended up purchasing the truck that evening. Highly recommend seeing Rose for anyone interested in purchasing a vehicle. She was amazing and I’m very happy with my purchase. Thanks again Rose and the Sandy Sansing team!
I like to thank Rose 🌹 Pernell for her personal and professional touch on helping me find a vehicle also I'd like to thank Mr James sales manager for his help on financing the truck
Great service. Fast and easy.
ASK for Ms. Rose Parnell. She sent me a Video of the car to show the features of the car before I went to test drive it. From the time I arrived @ the Sandy Sansing Mazda dealership she assisted me from start to finish. She is Professional, Polite, Personable, & Listened to my questions. So Ladies, stop waiting on your significant other to buy the vehicle You want! Please go see Ms. Rose Parnell, she treats you like family.
I enjoyed my total experience at Mazda my husband and I got exactly what we were looking for our salesman DeMarcus Horne was fantastic from beginning to end if I ever need another vehicle I will Definitely buy with Sandy Sanding I really Appreciate your service
Tracy Hodges, Sandy Sansing Mazda (Pensacola, FL) Service Advisor, not only listens but hears customers through engaging relationships and sound, experienced service advice. She is the reason we continue to patronize Sandy Sansing Mazda Service.
Great service. Pleasant personnel. Much appreciated.
Service here is great and love the atmosphere will be back for my maintenance.
Car was kept couple of weeks due to parts being slow to come in. Had to call to stay updated on progress. Felt service rep should have called me. Service Manager rode with me after work to answer some concerns I had. He was very helpful to put my concerns at rest.
Very helpful sales staff. Worked to find the car and options I wanted. Second car I bought from Paul and am very satisfied.
My experience has been good so far. The management has worked with me very well can't thank them enough! I purchased a 2019 Nissan 370Z used Brought it back because an engine light came on. I took it back the day after the purchase and was told whomever owned the car prior had the cattilatic converters put on and it was not the right ones so it was throwing sensor light on. Like I said the Mazda management were great they ordered the right ones and will call me when the parts arrive. Also have to take the car to ...
I didn’t have an appt but they took my car in anyway and had me fixed up in a couple of hours! Great service!
Great service and great people
Tracey in the service department was phenomenal! She went over and beyond to make sure I was taken care of, all of my questions were answered and the price was approved prior to work being started. Paul and Caleb on the service floor are equally pleasing and were available for questions and didn’t mind working some numbers up for me for a new vehicle possibility! Excellent team of people from sales to service!
The team was professional, polite and took great care of my car.
Ryan Henry was great. Super personable and easy to work with. Negotiations were easy and he was able to give me a good price and monthly payment inside my budget. I hate car dealerships and I hate dealing with sales associates but Ryan made the experience really nice.
I am the BMW M240! 2018 got the best service ever any BMW on US I really appreciate that he told me maybe take three hours not even two hours 👏🙏 I love it thank you so much 🙏 see you next time BMW Sandy Sansing!!
Brought my Mazda here for service while I was in town, and both the sales and service staff are extremely efficient, friendly and helpful.
The Service was simply amazing!!! We were very pleased!!!! Thank you for all you do and have done to make our experience wonderful!!!
Kaleb and Paul helped tremendously!! Very smooth transition!
The sales team was awesome. No pressure sales. Kevin (salesman) is extremely knowledgeable and went up and above making sure we understood every aspect of the vehicle.
Excellent customer service. Friendly, courteous, helpful, knowledgeable and greets you with a smile!
Kevin went above and beyond to get me in my dream car. If you are looking for a great deal tell him I sent ya!!!
As a person that DETEST everything to do with buying a car, I have to say this was a low-pressure, nearly enjoyable experience. Great sales person (I know! What car salesperson is even tolerable?) General manager is friendly and engaging. You have to ask for every penny, but they are VERY reasonable and don't make it a fight just to get a new vehicle. My experience was enjoyable and I would recommend giving them a try.
Ashley and staff are amazing !
So I was in an accident two weeks ago and progressive has not been helping me in a timely manner. I have to have a car for my job!! John Knight and Randy from BMW knew the situation I was in and gave me excellent service. This is my 4th purchase from this crew. You will always have my business with these guys involved. Thank you to each person that helped me get back on the road so I can help people. It takes a village
I wasn’t looking to buy a car today I was just looking for great prices. But the people at the Mazda dealership in Pensacola were amazing the sales manager James, my sales associate Caleb and the Internet specialist Asia we’re just amazing people. And if I plan on buying another car I would totally go there to get my vehicle.
Totally professional.
Excellent service
They are just like family and treat you really great. Highly recommended.
DeMarcus was wonderful, he was patient with all my questions and concerns and helped get us into the right vehicle for our family.
Great customer service!! Sean took really good care of me and so did the other people that helped out with the finances! Thank you guys!!
Very professional, knowledgeable and sincere. Marcus Horne was awesome. Truly knowledgeable about my Mazda and took time to explain all aspects of my new vehicle.
John Knight and his team make your purchase smooth and stress free. This is my fourth purchase with Sandy Sansing BMW and the experience is excellent.
We had tire trouble while traveling. Sandy Sansing worked us in and replaced the tire and sent us on our way.
Worked with Rose to by my used car and she was a joy to work with. Very professional and easy to work with. Chris the GM was also very professional and gave me a solid appraisal on my trad in. Used their financing and got a great rate on the car I bought. . I will use them again the next time I am looking to buy a car.
The dealership is a no hassle relaxing experience. Teresa and Chris made the deal perfect for us.
Awesome service and customer service.
My experience with Sandy Sansing Mazda in Pensacola, FL was great. In particular, DeMarcus , my salesman cared about my needs and got me just what I asked for. He helped me figure things out. I believe in great customer service skills and I don’t want to feel like just a number or just helping someone trying to up sell me. He took his time and searched for what I wanted in a car. DeMarcus should be recognized at Sandy Sansing Mazda.as knowledgeable, thoughtful and one of the best with his customer service.
Great experience, showed me exactly what I wanted and process was quick and painless. I like that they don’t ride with you.
Sandy Sanding Mazda is a great place to buy a car 🚗 they were very professional and they help me get a great 🚗
Very pleasant today buying our new car. Thanks for the great experience!
Kaleb was great and helped me a get a car. He even had it delivered from a different dealership to accommodate my color preference. Would recommend
DeMarcus was amazing! Easy to work with and made sure you felt comfortable, he wasn’t just worried about making a sale, he truly cared about my needs. Thank you DeMarcus!!!
The only place I will take my car. Tracy Hodges is awesome.
Kevin was the best salesman I have ever had. Very knowledgeable, helpful and a great talker! We appreciated all the time he spent setting us up and putting us in our new Mazda!
My Mazda was totaled back in early July and I was driving my husband’s gas guzzler of a truck anywhere I needed to go. I knew I wanted to stay in the Mazda family and I wanted till God guided me to Sandy Sansing Mazda- Mr. James & Mr. Kevin were both so kind and helpful and took care of my family & I! Seeing how my husband and I just had our first child, who is now 4 months old, I needed something safe, reliable, and of course good looking! And they helped me getting into my new Mazda ...
What can I say ? If you are going to deal with anybody at Sandy Sansing Mazda, deal with DeMarcus Horne ! You can not go wrong with him ! I will personally not deal with anyone else. He is an outstanding guy ! He did everything possible to make my wife and myself comfortable with the buying process. He will not treat you like he’s a salesman but your friend. He went out of his way to hand deliver our cx-5. I looked at other sites online that charged from 150+ dollars to over 500+ for this service. I will deal with him only ...
Great service.
WE'D GIVE 6 ⭐ IF WE COULD!!! When we first ran the numbers I was so distraught because it just wasn't going to work. But that didn't stop DeMarcus. We talked about it, brainstormed, and came up with a plan. 36 hours later I'm bringing home the dream car that my wife has always wanted and that my family has always deserved. And DeMarcus made it all possible. Not only was he extremely knowledgeable about all aspects of the car (we hardly had any questions because he nailed it all), he did it with professionalism, politeness, and compassion. He ...
Review is long overdue! Tracey is amazing!!! I took in my 2015 Mazda 3 I-touring and Don in the service department was able to determine why I was hearing a muffle sound coming thru upon receiving incoming calls ( I had blown the front speakers). I also had a code of P017, which is your Intake Air/Fuel Ratio Bank 1. After Don examined my car, he was able to conclude that my engine air intake filter was not properly secured; therefore allowing air into the engine. Since I didn't feel like waiting on diagnosis JJ from service was able to take me ...
I had a very nice time at this dealership. I will be coming back to have my servicing done here. I enjoyed my servicing on my car.
Demarcus Horne was outstanding! My wife loves her new car and I am happy. Win-win
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